Last updated: October 8, 2026
Faith Haven Collection LLC (“Faith Haven Collection,” “I,” “we”) respects your privacy. This policy explains what information we collect when you visit faithhavencollection.com or place an order, and how we use it.
Information We Collect
- Order information: your name, email address, phone number, billing and shipping addresses, and the items you purchase.
- Custom order requests: the details you send us and any photos, logos or artwork you upload.
- Account information: if you create an account, your login details and order history.
- Website usage: basic information such as your browser, device, pages visited and how you arrived at our site, collected through cookies and analytics tools.
Payments
Payments are processed securely by PayPal. We do not see or store your full credit or debit card number.
How We Use Your Information
- To make, ship and support your order
- To respond to custom order requests and questions
- To send order confirmations, shipping updates and, if you sign up, occasional news about new designs (you can unsubscribe anytime)
- To keep our website secure, working properly and improving
Sharing Your Information
We do not sell your personal information. We share it only with services that help us run the shop, such as our payment processor (PayPal), shipping carriers, our website host, and analytics providers (such as Google), and only as needed to provide those services, or when required by law.
Cookies
Our website uses cookies to keep items in your cart, keep you signed in, and understand how visitors use the site. You can block or delete cookies in your browser settings, but some features (like the cart) may not work without them.
Keeping Your Information
We keep order records for as long as needed for business, tax and accounting purposes. Photos you upload for custom orders are kept only as long as needed to complete your order and support it afterward.
Your Choices
You can ask to see, correct or delete the personal information we have about you by emailing shop@faithhavencollection.com. We’ll respond as soon as we can, subject to any records we’re required to keep.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes
We may update this policy from time to time. The date at the top shows when it was last changed.
Contact
Faith Haven Collection LLC · Woodstock, Georgia · shop@faithhavencollection.com